How do I get my bond back?

When your tenancy ends a Refund of Rental Bond (Form 4) needs to be completed and lodged with the Residential Tenancy Authority (RTA).  A Refund of Rental Bond form can be completed, signed and lodged with the RTA by either the tenant, lessor or agent (with or without each other’s signatures). This form can be […]

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What is fair wear and tear?

Fair wear and tear (FWT) means the normal deterioration or ageing of the premises or inclusions which occurs over the course of the tenancy because of ordinary use of the premises by the tenant. FWT allows for the tenant’s reasonable use and enjoyment of the premises. Damage caused by tenants is not FWT. As a […]

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Who is responsible for mould?

Mould may constitute loss of amenity or breach of the lessor’s obligation to provide premises fit to live in and in good repair. Responsibility for the cleaning or removal of mould depends on the cause of the mould. Mould can develop as a result of structural issues associated with the property and how it was […]

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What is excessive hardship?

The Residential Tenancies and Rooming Accommodation Act 2008 (Qld) allows a tenant to apply to the Tribunal to end their tenancy on grounds of excessive hardship. Excessive hardship is not defined in the Act, however, excessive hardship usually involves a change in circumstances subsequent to signing the lease and your new circumstances mean it is […]

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Can I make changes to my place?

If you want to make structural changes or add a fixture to your place, you must get a written agreement from your lessor or agent beforehand. The written agreement should state the detail and type of fixtures to be attached, any agreed terms regarding whether or not you can remove the fixture when you leave. […]

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Do I have to get the carpets professionally cleaned when I leave?

Standards of cleaning for rental properties are not defined in the Residential Tenancies and Rooming Accommodation Act (2008) (Qld), more specifically there is no direct reference to carpet cleaning at the end of a tenancy. The Act states “At the end of the tenancy, the tenant must leave the premises and inclusions, as far as […]

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Am I responsible for pest control when I leave?

The Residential Tenancies and Rooming Accommodation Act (2008)(Qld) states that at the start of a tenancy the lessor must ensure the premises and inclusions are clean and in good repair and the premises are fit for the tenant live in. This means that at commencement of the tenancy the lessor must ensure the premises are […]

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