Do I have to get the carpets professionally cleaned when I leave?

Standards of cleaning for rental properties are not defined in the Residential Tenancies and Rooming Accommodation Act (2008) (Qld), more specifically there is no direct reference to carpet cleaning at the end of a tenancy. The Act states “At the end of the tenancy, the tenant must leave the premises and inclusions, as far as possible, in the same condition they were in at the start of the tenancy, fair wear and tear excepted”.

If the carpets were professionally cleaned before you moved in, you can request the lessor provide a receipt as proof. At the end of the tenancy you are responsible for leaving the carpets in a same condition they were in when you first moved in, however you cannot be asked to engage a professional carpet cleaner or to use a particular company to clean the carpets. If any such term is included in the special terms of your tenancy agreement it is not enforceable and potentially unlawful.

At the end of your tenancy, you can choose to have the carpets professionally cleaned or steam clean the carpets yourself, you need to ensure that carpets are cleaned to the same standard as when you moved in, fair wear and tear excepted.

When you move in to your place the lessor needs to provide you with a completed entry condition report. Make sure you fill in your side and note the condition of any carpets in the place. Photos can be used as evidence to support what is written on the entry condition report.

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